Frequently Asked Questions
Find answers to your questions about our meal prep services, from ordering and delivery to ingredients and nutrition.
ABOUT JFM
Jimmy’s Famous Meals (JFM) is a Baltimore based meal prep company which operates out of the Jimmy’s Famous Seafood restaurant. Get fully ready meals carefully curated by professional chefs delivered right to your doorstep where all you have to do is heat & eat!
Our kitchen is located within the locally loved JFS restaurant in the heart of Maryland, allowing our chefs access to a wide range of resources and amenities to create your perfect meal.
We’re a meal prep company with one goal in mind for our customers: convenience! Simply pick your meal plan online, or order A la Carte options. Our professional chefs package your custom meal in a temperature regulated, spill-proof container, and label it with complete nutritional info and heating instructions.
Transparency & convenience. We believe healthy eating doesn’t have to be boring, and we share every ingredient that goes into each meal so you know exactly what you’re getting. We also offer door to door delivery 6 days a week, as well as convenient pickup locations ranging from Southern PA and throughout MD!
Is there something you want to see on the menu/a pickup location you think we should add? For any questions, comments, or concerns, please reach us at info@jimmysfamousmeals.com
Meals vary between $9-16 depending on the protein selected, and serving size. But, we are always running promotions and sales that you can keep up with by visiting our facebook or instagram page! @jimmysfamousmeals
HOW IT WORKS
The JFM membership costs $100 and remains active for one year, granting users 10% off all items ordered (excluding merchandise.)
Absolutely NOT! While our team guarantees to make the perfect balance of nutrition via our subscription program, we understand if you want to have full control over what you put in your body. For that reason, you can order a la carte, to get as much or as little as you want!
We have many options for you: Female bulk/tone & Male bulk/tone. Our subscription menus are updated weekly to make sure you are always refreshed, never bored, and know what to expect.
Found some meals you like and don’t want the hassle of re-ordering? Get a subscription and have your favorite meals delivered to your house at the same time each week, giving you a well deserved break from the hassle of cooking and cleaning. JFM gives you the ability to subscribe to a la carte items so you can create your perfect personalized meal plan.
That’s what’s great about JFM – the options are endless! See just one meal you want to try? Order to a convenient pickup location near you, or to the restaurant! No minimums required are for pickup.
You are able to cancel, or put your subscription on hold at any time and reactivate when needed. All settings are available on the “my account” page!
DELIVERY & SHIPPING
We offer door to door drop off to over 100+ zip codes, delivering as far north as York, PA all the way down to DC.
Our meals are never frozen before they get to your doorstep. Your meals will be shipped overnight or 2nd day delivery with gel packs to keep the meals refrigerated at a safe temperature for transit.
We currently offer shipping to the following states: Alabama, Connecticut, Delaware, Florida, Georgia, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Virginia, West Virginia
Order cutoff is 2 days prior to the pickup location schedule. Example: Order your meal by Friday at midnight for Sunday pickup.
Orders that are scheduled for pickup from the JFS restaurant are always made the day they are scheduled for pickup. They will be available for you in the carryout area until 11:00 pm at 6526 Holabird Ave, Baltimore, MD 21224.
All of our meals are shipped via UPS. We follow FDA guidelines for food refrigeration for the duration of shipping.
Any 2 day shipping UPS orders with a residential destination placed Sunday through Tuesday will be shipped out two days after the order is placed. Any Flat Rate or UPS orders placed Wednesday through Saturday will be shipped out on Monday or the following business day if that Monday is a holiday. Any UPS overnight orders will be shipped out the next day after the order is placed as long as the order is placed Sunday through Wednesday. No orders will be shipped on a Friday.
PREP & STORAGE
Put them in the fridge ASAP!
Nope – all you have to do is heat & enjoy! You can choose to add extras to your liking, but we’re confident you’ll be satisfied as is.
Each meal is individually labeled with a “use by date” to ensure freshness. Meals can be frozen to extend the shelf life (average 5 days.)
Yes you can! Just remove the night before you wish to eat so the meal can thaw.
ORDER & BILLING
- Our chefs work hard to prepare your meals fresh from scratch, for that reason we cannot accommodate all adjustments and do not have a blanket policy in place. However, we understand that things can change. If you need to make an adjustment to your order, please reach out to info@jimmysfamousmeals.com and our team will work hard to provide a solution.
- All cancellation requests must be submitted 48 hours prior to delivery.
If you have a subscription, the card on file will be charged weekly using an automated process. Your billing cycle is determined by the date the subscription was activated. You can pause or cancel your subscription at any time, free of penalty.
For local pickup & door to door delivery, you can order as much or as little as you want! If you are looking to get your meals shipped, there is a $50 minimum.
Our customer service team works to process refunds for every order as quickly as possible. If it has been a prolonged period of time, please contact us at info@jimmysfamousmeals.com to get the issue resolved.
NUTRITIONAL INFORMATION
Our chefs work hard to prepare your meals fresh from scratch, for that reason we cannot accommodate all adjustments and do not have a blanket policy in place. However, we understand that things can change. If you need to make an adjustment to your order, please reach out to info@jimmysfamousmeals.com and our team will work hard to provide a solution.
We cook our meals using olive oil.
We pride ourselves in finding the highest quality ingredients at the best price for our customers. When choosing where to source our products, we never want to compromise flavor for cost.
Meal prep does not equal diet… it equals CONVENIENCE!!! Less time spent cooking and grocery shopping gives back some of that precious ‘you’ time.
Our macro calculator allows you to customize your meal prep needs to match your fitness goals. No matter if you’re looking to bulk up or tone down, JFM gives you the ability to craft your perfect meal plan.
We want you to know exactly what you’re putting into your body, that’s why we provide a convenient breakdown of all dietary information for each meal. Just click into a product, and discover everything that goes into it!
We source locally as much as possible. We use grass fed beef, and antibiotic free poultry for all meals.